Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.
593
stars
26,887
commits
Perl
primary language
Sep 3, 2026
updated
README
Znuny
Znuny is a continuation of the ((OTRS)) Community Edition (version 6.0.30) which was declared end of life (EOL) at the end of December 2020.
The primary goal for this project is to provide a maintained and stable version of the well known ticket system and improve it with new features.
The second goal is to reestablish a connection to the community.
License
The project is distributed under the GNU General Public License (GPL v3) - see the accompanying COPYING file for general license information. If you need more details you can have a look here.
Documentation
You can find documentation here. The source code of Znuny is publicly available on GitHub.
You want to get in touch?
Software requirements
Operating system
- Linux (Debian or Red Hat preferred)
- Perl 5.16.0 or higher
Web server
- Apache 2 + mod_perl2 or higher (recommended)
- Web server with CGI support (CGI is not recommended)
Databases
- MySQL 8.0 or higher
- MariaDB 10.3 or higher
- PostgreSQL 12.0 or higher
- Oracle 19c or higher
Browsers
- These browsers are NOT supported:
- Internet Explorer before version 11
- Firefox before version 31
- Safari before version 6
Vendor
This project is mainly funded by Znuny GmbH, Berlin. If you need professional support or consulting, feel free to contact us.
Contributors
(top 30 of 100)
Similar repos
Languages
Perl
95.4%
JavaScript
2.7%
CSS
1.2%
Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.
593
stars
26,887
commits
Perl
primary language
Sep 3, 2026
updated
README
Znuny
Znuny is a continuation of the ((OTRS)) Community Edition (version 6.0.30) which was declared end of life (EOL) at the end of December 2020.
The primary goal for this project is to provide a maintained and stable version of the well known ticket system and improve it with new features.
The second goal is to reestablish a connection to the community.
License
The project is distributed under the GNU General Public License (GPL v3) - see the accompanying COPYING file for general license information. If you need more details you can have a look here.
Documentation
You can find documentation here. The source code of Znuny is publicly available on GitHub.
You want to get in touch?
Software requirements
Operating system
- Linux (Debian or Red Hat preferred)
- Perl 5.16.0 or higher
Web server
- Apache 2 + mod_perl2 or higher (recommended)
- Web server with CGI support (CGI is not recommended)
Databases
- MySQL 8.0 or higher
- MariaDB 10.3 or higher
- PostgreSQL 12.0 or higher
- Oracle 19c or higher
Browsers
- These browsers are NOT supported:
- Internet Explorer before version 11
- Firefox before version 31
- Safari before version 6
Vendor
This project is mainly funded by Znuny GmbH, Berlin. If you need professional support or consulting, feel free to contact us.
Similar repos
Contributors
(top 30 of 100)
Languages
Perl
95.4%
JavaScript
2.7%
CSS
1.2%